Last updated: 31 August 2026
Donations made to Nitya Foundation are voluntary contributions towards our programs and are, as a general rule, non-refundable once processed. This policy explains the limited circumstances in which a refund may be considered.
If you believe a donation was made in error — for example, a duplicate transaction, an incorrect amount entered, or an unauthorized charge — please contact us within 7 days of the transaction so we can review and assist you.
To request a refund review, please email us with your donation receipt or transaction ID, the date of the transaction, and the reason for your request. We will acknowledge your request and get back to you with an outcome after review.
Approved refunds are processed back to the original payment method through our payment gateway (Razorpay). Depending on your bank or card issuer, it may take several business days for the refund to reflect in your account.
If a refund is approved for a donation for which an 80G tax exemption receipt has already been issued, that receipt will be cancelled as part of the refund process.
For any refund-related query, please contact us at info@nityango.org or call +91 98188 85691.